FAQ

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FAQ

Everything You Need to Know

Technical Questions

We specialize in modern, scalable web solutions using technologies like WordPress, Headless CMS, custom PHP/JS frameworks, and secure API integrations.

Yes — we can connect your website or web app with CRMs, payment providers, analytics tools, or other third-party platforms.

We focus on remote solutions, but all projects come with clear documentation and online support.

All projects are built with best practices in security, including HTTPS, database protection, and compliance with GDPR standards.

Yes — we provide secure cloud hosting setup and database migration to ensure your platform runs reliably.

Pricing and Packages

If you need a simple online presence, the Starter Website is perfect. For more functionality and growth, the Growth Website works best. SaaS projects or startups should look at the Custom Web App, while larger businesses benefit most from the Full Digital Product.

Yes — while each package has a clear structure, we can add custom features like advanced integrations, extra pages, or unique design elements upon request.

Payments are made via professional invoice. We currently accept SEPA transfers, international Wire transfers, and card payments. Very soon, we will also activate direct payments through our website for even faster and more convenient checkout.

Support & Maintenance

Yes — every package includes a support window to ensure your project runs smoothly after launch. For example, our Full Digital Product package includes one month of post-launch support. Additional support can always be arranged if needed.

Absolutely. We offer ongoing maintenance as a separate service agreement, covering updates, optimizations, and security checks. This allows you to focus on your business while we keep your digital product in top shape.

We respond to client requests within 24 hours on business days. Urgent issues are treated with priority to minimize downtime or disruption.

Your Idea, Our Code.

Talk to us today and see how PrimeCode Studio can bring it to life.