Privacy Policy

Home – Privacy Policy

Effective Date: 2 September 2025
Company Name: Primecode Solutions Ltd
Company Number: 16689212
Registered Address: The Barley Mow Centre, 10 Barley Mow Passage, Chiswick, London W4 4PH, United Kingdom
Contact Email: contact@primecode-studio.com

Primecode Solutions Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, or contact us directly.

We comply with the UK GDPR, the Data Protection Act 2018, and all other applicable data protection laws.

Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, company/brand name.

  • Technical Information: IP address, browser type, device information, cookies, and analytics data.

  • Project Information: Details provided by you about your project requirements, budgets, or preferences.

  • Payment Information: Processed securely through third-party providers; we do not store card details.

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and deliver our web and app development services.

  • To communicate with you about projects, proposals, and updates.

  • To process payments and issue invoices.

  • To comply with legal obligations and protect against fraud.

  • To improve our website, services, and customer experience.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual necessity – when processing is required to provide our services.

  • Legitimate interests – for business development and service improvement.

  • Legal obligations – to comply with applicable laws and regulations.

  • Consent – when required for specific activities (e.g., marketing emails).

Data Sharing and Third Parties

We do not sell your data. However, we may share data with:

  • Service Providers: Hosting, payment processors, email systems, and analytics tools.

  • Legal Authorities: If required by law or to protect our rights.

All third parties are required to comply with strict data protection obligations.

International Transfers

If personal data is transferred outside the UK or EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

Data Retention

We retain personal data only as long as necessary:

  • Client and project records: 6 years (for legal/accounting purposes).

  • Marketing communications: until you unsubscribe.

  • Technical logs: up to 12 months.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time (where applicable).

  • File a complaint with the Information Commissioner’s Office (ICO).

Cookies

We use cookies to improve website performance, analytics, and user experience. You can control cookies via your browser settings. A detailed Cookie Policy is available on our website.

Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

E-mail: contact@primecode-studio.com

Address: Primecode Solutions Ltd, The Barley Mow Centre, 10 Barley Mow Passage, Chiswick, London W4 4PH, United Kingdom