- 10 Barley Mow Passage, Chiswick, London
- contact@primecode-studio.com
Home – Refund Policy
Refund Request Period
Refunds can only be initiated within 7 (seven) days from the official project start date. After this period, payments are considered non-refundable.
Written Request Requirement
Refunds must be requested via a formal written request submitted to our official email: contact@primecode-studio.com. The request must include:
Client’s full name and company (if applicable)
Service package purchased
Invoice number and payment details
A clear explanation of the reason for requesting a refund
Approval Process
Each request will be reviewed carefully to ensure it complies with this policy. If approved, refunds are processed within 7 (seven) business days via the same payment method used for the original transaction.
Payments for services must be made in accordance with the agreed terms. The Company accepts:
SEPA transfers
International wire transfers
Card payments (Visa, Mastercard, etc.)
Direct website checkout (coming soon)
Refunds, once approved, will be issued via the same method.
Refund requests made after the 7-day eligibility period
Services that have been substantially completed or delivered
Failure to provide a written request with the required details
Ongoing subscription or support services once the billing cycle has begun
If you wish to cancel a service:
You must notify the Company in writing before the next billing cycle begins.
Cancellations for ongoing subscription or support services will take effect at the end of the current billing cycle.
No refunds are provided for unused portions of a billing cycle once payment has been processed, unless explicitly agreed in writing.
Primecode Solutions LTD
The Barley Mow Centre,
10 Barley Mow Passage,
Chiswick, London, W4 4PH,
United Kingdom
Email: contact@primecode-studio.com
Website: https://primecode-studio.com
